Privacy Policy

This privacy policy sets out how Sanki ("The Company") uses and protects any information that you give the Company when you use the Sanki Website www.sanki.hk.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01 January 2014. [Policy last updated: 1 Nov 2017]


What We Collect
We may collect the following information:
- Name and job title
-Contact information including email address, phone number, fax number and mail address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
- Personal information provided to customer-service representatives to research and resolve issues or questions
- Financial information, such as credit card or bank account numbers
Payments that you make through this website will be processed by Paypal. Please note that we do NOT store any of your credit card numbers or related financial information. The Privacy Policy of Paypal describes your privacy rights regarding the storage, use and processing of your personal information.


Unless permitted or required by law, German Pool will not disclose your personal data to any third parties without your prior consent.


What We Do With Information We Gather
We require the above-mentioned information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- Improving our products and services
- Sending important notices and communications - such as product updates and changes to our terms & conditions as well as policies - by email, phone, fax or mail
- Providing direct marketing information
- Customizing the website according to your interests and preferences
- Use of Data in Direct Marketing
We will use your personal data in direct marketing only if you consent or do not object. In this connection, please note that: the name, contact detail, services preference and interest of you held by us from time to time may be used by us in direct marketing. If you wish to stop receiving our direct marketing materials, please write to csd@sanki.hk. You will always have the right to notify us to stop or resume using your personal data for further marketing materials. Processing of such requests will be free of charge.


How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Use of Personal Data
Personal data of customers will be kept confidential, we will not sell customer’s personal data to any other third party, but we may provide such information to:
- subsidiaries and associated companies of Sanki Electrical Appliance (International) Limited;
- any agent, contractor or third party service provider who provides services to our company in connection with the operation of our business;
- any agent authorized by our company to process personal data of our customers;
- auditors, consultants or legal counsel of our company;
- the media (in relation to the handling of customer complaints and enquiries in certain circumstances);
- any person who owes a duty of confidentiality to our company.
 
Direct Marketing
Subject to obtaining your consent, we intend to use your personal data including first name, last name, address, telephone number, mobile number, fax number and email for direct marketing purpose through post, email, phone, fax or SMS in relation to:
- products and services provided and/or offered by us, subsidiaries and associated companies of Sanki Electrical Appliance (International) Limited in relation to electronics and electrical appliance, health,household product and lighting product;
- activities, offers, news and redemption by us, subsidiaries and associated companies of Sanki Electrical Appliance (International) Limited;
- membership programs by us, subsidiaries and associated companies of Sanki Electrical Appliance (International) Limited.
 - We may transfer and disclose your personal data to such assignees or transferees as mentioned in item 2 above.
If you do not wish us to use your personal data for use in direct marketing and/or transfer your personal data as mentioned above, you may exercise your opt-out right by notifying our Personal Information Management Officer at csd@sanki.hk with “Unsubscribe” as the email subject or send your request to the below address:
Personal Information Management Officer
Sanki Electrical Appliance (International) Limited
Flat D, 11/F, Mercantile Industrial And Warehouse Building, 16-24 Ta Chuen Ping Street, Kwai Chung, N.T.


Data Security
Our company will maintain your personal data securely in our system. Only authorized staff, who has been properly trained, will be permitted to access to such personal data. We will also ensure compliance by our staff with the strictest standards of security and confidentiality.


Children
We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.


Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Personal Information Management Officer
Sanki Electrical Appliance (International) Limited
Flat D, 11/F, Mercantile Industrial And Warehouse Building, 16-24 Ta Chuen Ping Street, Kwai Chung, N.T.


In accordance with the Ordinance, we have the right to charge you a reasonable fee for the processing of any personal data access request.

If there is any inconsistency or conflict between English and Chinese version of this policy, the English version shall prevail.


Sanki Electrical Appliance (International) Limited